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RESPECT FOR OTHERS What
differs human beings from animals is civil behaviour, the basis of
which is having self-respect and respect for others. The former one has
already been discussed with you in the first term and now let us focus
on having respect for others. We all live in a complex world changing
at such a fast pace that it seems we need to grasp every second in
order to keep abreast with it. We focus more on our daily life and
excuse ourselves for ignoring some of the etiquettes our ancestors
advocated and yet we regard them as trivial. Greetings such as
“Hi!”, “Hello!”,
“Good morning!” or “Good
afternoon!” are seldom heard nowadays. We often demand more
from others rather than doing reflections on our poor manners.
“Please!” and “Thank you!” are
rarely uttered for the respective services requested and offered.
Consequently our egos are boosted and poor interpersonal relationships
result. As evidenced in the recent sagas on demonstrations and LegCo
meetings, foul languages, disrespects and rude manners can be seen in
every corner of our community. Complaints and violence are now trying
to find their roots in our culture causing instability and chaos in the
society. There is an outcry for maintaining civility and we, as
educated and responsible individuals, should play our part to practise
good manners so as to maintain a harmonious world we all treasure.
Undoubtedly
we are not lonely animals but live together in a community. Our life
builds upon the interconnectedness with the people around, whether they
are acquaintances, friends or relatives. Needless to say, keeping a
good relationship with others makes our lives easier and having good
manners is a must for being socially competent. In a speech on
“Ethical Action and Relational Competence - Why Manners and
Civility are Good” by Dr. P.M. Forni of John Hopkins
University in the United States, who is the author of
“Choosing Civility: The Twenty-five Rules of Considerate
Conduct”, he said, “It is largely through having
good manners that we put into everyday practice the Principle of
Respect for Persons - the principle upon which ethical systems are
built. It is through them that we become ethical agents. Civility and
manners are kinds of goodness. As we act ethically, we transcend but
also nurture ourselves. The quality of our own lives improves together
with the quality of the lives we improve. Self-interest and altruism
find a way to converge in the practice of civility. Kindness makes life
better for those who give it and those who receive it.”
Being
civil, the first step we have to do is to show our respect to others as
all human beings are equal in dignity and rights. To begin with, make
yourself presentable with a neat and positive outlook. Properly dressed
shows that you respect the occasion whereas sloppily dressed sends to
other people a bad message that “I don’t
care”. Wear a smile on your face showing that you are
friendly and happy about yourself, and make other people feel happy
too, thus preventing others from thinking that you are indifferent or
grudging. Acknowledge people’s presence by greeting them
politely and warmly. Be nice not only to your old pals but also to
those who have wronged you accidentally or deliberately. It seems hard
for you to forgive your enemies but only through forgiving, you
liberate yourself by burying the bad feelings forever and move on. When
someone is in need of help, show a helping hand. Being considerate and
showing empathy join hand in hand in respecting for others. By putting
yourself into other people’s shoes, you see the light you may
not see from your own perspective and understand why they behave that
way. Be a good listener. Keep eye contact and listen attentively
showing that you care. Do not interrupt but wait patiently for your
turn. As a matter of fact in communication, you listen and others also
listen to you. This sort of sharing often ends in good relationship.
Punctuality
is another important attitude of showing respect. It shows that you
value other people’s time as much as your own. When making
appointments, do not compel others to a schedule inconvenient to them
as it is unfair and inconsiderate. Allow yourself sufficient time for
travel in order to arrive on time to a meeting. If you are late, ask
for an excuse by making a call first and promise to be punctual next
time. When making telephone calls, be polite to ask the other side
whether it is convenient to receive them or else keep them short and up
to the point. Moreover, once you are committed to an assignment, it is
your responsibility to complete it on time. Otherwise you are wasting the
time of both parties. Many people like to jam in a queue for their own
convenience. However, this is a rude behaviour as they steal the time
of those queuing up behind. Demanding immediate attention in an office
is equally bad showing that you are selfish and cavalier.
Another
important point you need to take note is to respect other
people’s space. Allow some space between you and other people
when facing each other. Standing too close makes others feel uneasy as
if you are confronting with or intimidating them. Keep your voice low
in public places to respect the tranquility and peace of others as
noise bothers people and disturbs the environment. Though you may be in
a hurry, do not squeeze yourself into an already full elevator or bus.
It is interesting to note that there is a personal territory for each
of us including our body and physical space around us. We feel
uncomfortable and think there is a lack of respect if someone intrudes
into our predetermined personal boundary without permission. Watch the
uneasy signals of body language such as withdrawal or rejection and
realize that you are offending other people’s privacy and
territories. When coming into a room, knock on the door to show your
presence and request for permission before you enter. At home you
should respect the privacy of your family members. Do not peep into
their diaries, emails or letters. When visiting your friend’s
house, be sure that you behave properly and do not make a mess of it
and a fool of yourself.
Different
people have different opinions. It is not uncommon to have conflicting
views due to differences in culture and values. Respecting other
people’s opinion is significant in showing others our
gentleman-like manner as it prevents the building up of a tense
atmosphere in discussions. This does not mean that you have to accept
the other people's viewpoints you may not agree to. Sometimes it is
bitter for us to face the criticisms or challenges to our opinions. All
we need to understand is that the spearhead is not pointing at us
personally but is targeting merely on the matters discussed. Thus we
can stay calm and defend our own rationally. Clarification of
misunderstandings can then be made and both parties can see their
stances clearly based on their own arguments without making any erosion
to the relationship. All these require self-control, tolerance,
fairness, sincerity, empathy and humility. When someone says
“No” to your invitation, respect his decision and
do not feel offended. Do not demand for an explanation but simply say
politely that it would be your honour to have him joining next time.
To
conclude, I want to make another quote from Dr. Forni who believes that
behind the prevailing bafflement, indifference and despair in our
society emphasizing on individualism and egocentricity, there is a
silver lining. “One thing we can do is act upon the
realization that the quality of our lives depends upon our ability to
relate and connect. Harmonious and caring relationships foster a happy
life. In order to build such relationships, we need the respect,
consideration, and kindness that we easily grant to and receive from
our fellow humans when we are civil.” REFERENCES: Forni, P.M. (2003). Choosing Civility: The Twenty-five Rules of Considerate Conduct St. Martin's Griffin. Choosing Civility | Dr. P.M. Forni | Oprah
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All Rights Reserved. Ref.: 2011.3.11 |